Prototyping Strategies to Engage Stakeholders During Early Stages of Design: A Study Across Three Design Domains

Abstract

Using prototypes to engage stakeholders during front-end design activities is crucial for successful design outcomes. Compared to prototyping that is used for iterative refinement during back-end engineering design activities, prototyping that informs problem definition, requirements and specifications development, concept generation, and other front-end design activities is understudied. To identify patterns in prototyping strategies for engaging stakeholders during the design front end, we conducted semi-structured interviews with 26 design practitioners across three product design domains: automotive, consumer products, and medical devices. Seventeen strategies evident across the collection of practitioners were used in generally consistent ways, with some variation based on context, e.g., project scope, stakeholders engaged, and the stakeholder interaction situation. Twelve of those 17 strategies were used by industry practitioners across the three domains, and five of those 17 strategies were used by practitioners from the medical device domain and either the automotive or consumer products domain. The descriptions and in-context examples of prototyping strategies used to engage stakeholders during front-end design can guide the design strategies of both experienced and novice designers.