Key Moderators of the Relationship between Construction Crew Motivation and Performance

Abstract

Construction crew performance is a function of both motivation and the situation in which tasks are performed. However, previous research in construction has not comprehensively investigated situational/contextual factors and their impact on the relationship between motivation and performance. This paper defines a comprehensive set of crew performance metrics, analyzes the relationship between motivational factors and crew performance, and identifies key situational/contextual factors that affect the relationship between motivation and performance. Multiple-source interview surveys identify factors that motivate construction crews, situational/contextual factors, and crew performance metrics. Correlation analysis is performed on field data to determine the relationship between motivational factors and crew performance. Hierarchical regression analysis is used to identify key moderators of the relationship between motivation and performance. This paper makes three major contributions: it develops a comprehensive set of construction crew performance metrics that relate not only to task performance, but also to contextual performance and counterproductive behavior; it reveals how motivational factors affect crew performance; and it provides a comprehensive list of key moderators of the relationship between construction crew motivation and performance.