Abstract: Measurement is a critical aspect of leadership. If you don’t have an accurate picture of where you’ve been and how things are working, it’s difficult to know how to improve. A primary benefit of measurement systems is their ...

Abstract: A simple model of an implementation strategy for cultivating a Learning Organization culture is “Transformational Leadership + Group Process = Learning Organization.” This article presents the four key dimensions of ...

Abstract: A simple organizational planning process is presented that offers a systematic approach to strategic planning. This approach is illustrated through an actual example from the telecommunications industry of an organizational ...

Abstract: Leadership, management, and engineering are all disciplines conducted with a simple purpose—to produce beneficial results. Leadership is purposeful action that inspires people to accomplish. Management has to do with ...

Abstract: A simple approach to implementing a measurement process is presented. In addition to providing a complete, systematic way to collect information about any business function, the model provides a vehicle to practice learning ...