Critical Success Factors for Value Management Workshops in Malaysia

Abstract

The application of value management (VM) in Malaysia increased dramatically after it was made a mandatory requirement for public projects exceeding 50 million Renminbi. This paper reports the findings of an empirical study to determine the critical success factors (CSFs) for VM workshops in the Malaysian construction industry. Data were collected using a questionnaire survey of public-and private-sector players in the industry, and analyzed using descriptive analysis, the Mann-Whitney U test, and scale ranking. The results reveal that clear objectives, client participation and support, discipline and attitude, team mix, and decision-making authority are critical components for successful VM workshops. Other factors include the participation of end users during the workshop, background information, input from relevant governmental departments, and the facilitator’s VM-workshop experience. The CSFs determined by this study provide a framework for successful VM workshops in the Malaysian construction industry, and may be applicable to construction industries in other similar jurisdictions.