Passenger Traffic Characteristics of Service Facilities in Rail Transit Stations of Shanghai

Abstract

The configuration of service facilities, such as ticket vending machines, staffed ticket booths, automatic fare gates, and escalators, is an important issue for the plan and design of rail transit stations. Reasonable configuration of service facilities is based on a good understanding of the passenger traffic characteristics of such service facilities, which are affected by passenger characteristics, station types, and facility performance. To study the passenger traffic characteristics of service facilities, five stations are selected in Shanghai, and their passenger traffic data are collected and analyzed. In this study, the results indicate that service-time frequencies of ticket vending machines and staffed ticket booths follow Weibull distribution and exponential distribution, respectively, and that the headway of passengers passing the automatic fare gate under ideal conditions follows normal distribution. According to the service time and headway distributions of ticket-selling facilities and automatic fare gates, the derived capacities of ticket vending machines, staffed ticket booths, and automatic fare gates are 137, 186, 253, 368, and