Information-Integration Maturity Model for the Capital Projects Industry

Abstract

This paper presents an information integration maturity model for the capital projects industry. Due to the trends of construction projects becoming more globalized and their processes being conducted more concurrently, information integration has been widely implemented in the capital projects industry. However, one issue for the planning of information integration is that the current practice tends to be ad hoc and centered on individual information integration opportunities. Also, the existing knowledge for information integration implementation is not helpful because different organizations have different idiosyncratic characteristics regarding work processes, culture, and information technology (IT) use. To address these issues, a research team consisting of 15 members from leading contractors, construction clients, and academia in the United States developed a capital projects information integration maturity model. The model can be used to assess the current state of work functions in terms of information integration. It can also be used to manage a portfolio of information integration opportunities that can help organizations make a systematic plan for further investment in information integration. The model has been applied to various real-world information integration cases. The application broadly validates the concept and utility of the model, showing it to be a useful and accurate characterization of information integration performance within the capital projects industry.