Identifying, Recruiting, and Retaining Quality Field Supervisors and Project Managers in the Electrical Construction Industry

Abstract

Productivity depends upon many factors including motivation, symmetry between assignments and skills, anticipation of technical challenges during tasks, precise instructions, availability of materials and equipment, coordination with other trades, creativity, and emphasis on safety and quality. Good field supervisors and project managers foster such productivity. Over 100 participants ranging from electricians to company owners informed a modified 360° assessment of field supervisors and project managers within the unionized electrical contracting community. Focus group discussions and interviews assessed the beneficial characteristics of field supervisors and project managers. Analysis of these characteristics yielded consistent themes, which became the 12 pillars of successful supervision. Based upon these pillars, effective recruitment and retention strategies for both field supervisors and project managers were developed.