Empirical Analysis of Construction Enterprise Information Systems: Assessing System Integration, Critical Factors, and Benefits

Abstract

Attaining higher levels of system integration is seen as the primary goal of construction enterprise information systems (CEIS). Increased system integration resulting from CEIS implementation is expected to lead to numerous benefits. These benefits encompass information technology infrastructure and strategic, operational, organizational, and managerial aspects of the firm. By adopting CEIS, firms seek tangible and intangible benefits, such as cost reduction, improved productivity, enhanced efficiency, and business growth. Through the use of statistical analysis, this study quantifies the critical success factors that impact CEIS integration and the ensuing benefits. Furthermore, it analyzes the effects of system integration on CEIS induced benefits. It also investigates the impact of CEIS strategy on CEIS induced benefits and identifies the relationship between CEIS strategy and system integration. Finally, it assesses the effects of CEIS induced benefits on user satisfaction and provides a CEIS implementation guide map for construction firms.