Integration: Emerging Management Challenge

Abstract

Owners' needs for new types of facilities and the availability of new computer technology are driving significant changes in the architecture, engineering, and construction industry. As with any change, this condition offers potential advantages for the aware and the nimble. Improved coordination of all project phases using advanced computer tools, termed integrated facility engineering, is one of the key opportunities. This paper first describes potential competitive advantages from integrated facility engineering, including offering new products in new markets, developing distinctive competence, reducing project schedules, decreasing life‐cycle cost, and serving a niche market. The next section identifies strategies to acquire the necessary technology, including further developing and implementing research results, interacting with a lead developer, sponsoring internal research and development, improving processes for repeated operations, driving technology development on specific projects, interacting with owners, and interacting with operators. The paper then highlights changes in organization and suggests actions by owners, designers, contractors, technology developers, and management researchers.