Comparison of Technology Utilization and Benefits in Taiwanese and U.S. Industries

Abstract

Lack of information regarding technology benefits along with uncertain competitive advantage from new technology have resulted in industry reluctance to implement new technologies. Three hundred and seven completed projects from across Taiwan and the United States have each been assessed for the levels of technology employed on 68 different common project work functions (WFs). In addition, the projects have been assessed for the levels of overall project cost- and schedule-performance attained. This paper reports on the details and findings of this study. Specifically, differences in technology usage between the Taiwanese and U.S. industries are analyzed. Project technology findings are presented by project phase and work function—both task automation-type work functions and integration-link WFs. Project success findings for the Taiwanese and U.S. industries are presented and comparisons across national boundaries are discussed. Findings from this study can provide information on the difference in technology usage and benefits between the Taiwanese and U.S. industries.