Sociotechnical Systems of Fatal Electrical Injuries in the Construction Industry

Abstract

The construction industry experiences the greatest proportion of workplace electrical injuries globally. Much research effort has gone toward analyzing this phenomenon, yet a majority of which focused on isolated elements while ignored the work system. Modern work systems are complex, within which humans interact with technology, social structures, and environments. Outcomes (including accidents and injuries) resulting from such a complex system are not attained by any system element in isolation. As a result, effective risk management requires the control over the whole sociotechnical system (STS). This work demonstrates such an effort in investigating STSs. The work uses a triangulation approach in examining construction-fatality reports. The findings identify three typical STSs, reveal their system weaknesses, and provide remedial recommendations. The work contributes to the knowledge body of risk management, electrical safety, and research methodologies. The introduced triangulation approach in injury analysis and intervention is grounded in the broad concept of workplace safety, namely, organizational, social, political, and psychological contexts.