Management’s Perception of Key Behavioral Indicators for Construction

Abstract

Human behavior varies with each individual and situation, but there are certain fundamental consistencies underlying the behavior of all individuals that can be identified. The goal of this research was to identify consistencies in the behavior of motivated, satisfied, committed, and loyal employees in the construction field since these are important characteristics in the workplace. A survey was developed and distributed within the construction industry and the results were used to generate key behavioral indicators for identifying motivated, satisfied, committed, and loyal construction workers. These behavioral indicators may be used by construction industry practitioners to better address employee performance. This will better enable managers to assess the outcomes of their human resource management decisions. In addition, this study provides evidence of successful qualitative research methodology and analysis within the construction industry. The statistically significant findings of this research further substantiate several previous behavioral studies and provide insight into several areas for future investigations.