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    Construction in Hong Kong: Success Factors for ISO9000 Implementation

    Source: Journal of Construction Engineering and Management:;2003:;Volume ( 129 ):;issue: 006
    Author:
    K. S. Chin
    ,
    T. W. Choi
    DOI: 10.1061/(ASCE)0733-9364(2003)129:6(599)
    Publisher: American Society of Civil Engineers
    Abstract: This paper examines the success factors for the implementation of ISO9000 in the Hong Kong construction industry. The critical factors for construction contractors to successfully implement ISO9000 were identified. An analytic hierarchy process model was then developed to determine the relative importance among those factors. The findings showed that the top management commitment is the most critical factor for the successful ISO9000 implementation, whilst the common goal, teamworking, education and training, and the cultural changes are also the important factors.
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      Construction in Hong Kong: Success Factors for ISO9000 Implementation

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    http://yetl.yabesh.ir/yetl1/handle/yetl/21376
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    contributor authorK. S. Chin
    contributor authorT. W. Choi
    date accessioned2017-05-08T20:37:09Z
    date available2017-05-08T20:37:09Z
    date copyrightDecember 2003
    date issued2003
    identifier other%28asce%290733-9364%282003%29129%3A6%28599%29.pdf
    identifier urihttp://yetl.yabesh.ir/yetl/handle/yetl/21376
    description abstractThis paper examines the success factors for the implementation of ISO9000 in the Hong Kong construction industry. The critical factors for construction contractors to successfully implement ISO9000 were identified. An analytic hierarchy process model was then developed to determine the relative importance among those factors. The findings showed that the top management commitment is the most critical factor for the successful ISO9000 implementation, whilst the common goal, teamworking, education and training, and the cultural changes are also the important factors.
    publisherAmerican Society of Civil Engineers
    titleConstruction in Hong Kong: Success Factors for ISO9000 Implementation
    typeJournal Paper
    journal volume129
    journal issue6
    journal titleJournal of Construction Engineering and Management
    identifier doi10.1061/(ASCE)0733-9364(2003)129:6(599)
    treeJournal of Construction Engineering and Management:;2003:;Volume ( 129 ):;issue: 006
    contenttypeFulltext
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