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    Managing Trust and Satisfaction to Enhance Loyalty in Avoiding Dispute Construction Contract Conflicts

    Source: Journal of Legal Affairs and Dispute Resolution in Engineering and Construction:;2026:;Volume ( 018 ):;issue: 002::page 04525117-1
    Author:
    Setijanto, Augustinus
    ,
    Hardjomuljadi, Sarwono
    ,
    Waty, Mega
    DOI: 10.1061/JLADAH.LADR-1441
    Publisher: American Society of Civil Engineers
    Abstract: AbstractThe primary objective of this study is to examine the impact of trust and customer satisfaction on enhancing customer loyalty of developer toward apartment contractors in Indonesia, where improving customer loyalty of developer is considered a key ...
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      Managing Trust and Satisfaction to Enhance Loyalty in Avoiding Dispute Construction Contract Conflicts

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    https://yetl.yabesh.ir/yetl1/handle/yetl/4311921
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    contributor authorSetijanto, Augustinus
    contributor authorHardjomuljadi, Sarwono
    contributor authorWaty, Mega
    date accessioned2026-08-20T11:15:19Z
    date available2026-08-20T11:15:19Z
    date copyright2025/12/31
    date issued2026
    identifier otherJLADAH.LADR-1441.pdf
    identifier urihttp://yetl.yabesh.ir/yetl1/handle/yetl/4311921
    description abstractAbstractThe primary objective of this study is to examine the impact of trust and customer satisfaction on enhancing customer loyalty of developer toward apartment contractors in Indonesia, where improving customer loyalty of developer is considered a key ...
    publisherAmerican Society of Civil Engineers
    titleManaging Trust and Satisfaction to Enhance Loyalty in Avoiding Dispute Construction Contract Conflicts
    typeJournal Article
    journal volume18
    journal issue2
    journal titleJournal of Legal Affairs and Dispute Resolution in Engineering and Construction
    identifier doi10.1061/JLADAH.LADR-1441
    journal fristpage04525117-1
    journal lastpage04525117-11
    page11
    treeJournal of Legal Affairs and Dispute Resolution in Engineering and Construction:;2026:;Volume ( 018 ):;issue: 002
    contenttypeFulltext
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