Economics of Time Management: Case Study at NB Power

Abstract

This paper describes a project undertaken at the New Brunswick Power Corporation (NB Power) the utility corporation of the Canadian province, in a cost-cutting effort through the use of improved time management. The focus of the project was to investigate if the time estimates in use at the corporation for work completion were accurate. We begin with a description of how the data was gathered from two sets of time measurement and was validated—the first set represents the current times in use at NB Power while the second set represents estimates obtained from experts. This is followed by a discussion of the methodology. Finally, this paper summarizes the conclusions and recommendations that are made to serve as the basis for improvement of performance and quality measurement.