Abstract: Abstract. Although empathy is central to user-centered design, researchers often rely on dispositional empathy scales developed outside design contexts. Contextual empathy is particularly important in persona-based design, ...

Abstract: Abstract. Engineering design often relies on teams to maximize creativity and problem-solving potential; yet, complex social dynamics often limit team effectiveness. Prior work has recognized the importance of trustworthy ...

Abstract: Abstract. Individual traits of designers shape how they interact on design teams and with the design process. Additionally, communication between design team members can impact both team dynamics and design outcomes. While ...