Leveraging Alternative Dispute Resolutions in the Construction Industry through Digital Technologies: A Strategic Framework

Abstract

AbstractThe construction industry (CI) faces disputes that cause several negative impacts, mainly cost overruns in allocated budgets and delays in project completion. These delays lead to claims requiring litigation or alternative dispute resolution (ADR) ...Practical ApplicationsThe study offers practical insights into enhancing the effectiveness of alternative dispute resolution through digital technologies within the construction industry. Although the study was conducted in Sri Lanka, the findings are ...