| description abstract | To meet the demands of managing complex projects, project leaders face challenges of daily leadership behavior and organizational vision to manage a project team. The challenges are compounded when the task of creating a project culture is also influenced by cultural, ethnic and corporate differences. A program management team involves many disciplines: project management, planning and engineering, cost estimating, scheduling, material procurement, program controls, management information systems, administration, construction inspection, and others. Different personality types often gravitate to predictable areas of function during the course of their careers. Managing these differing personality types is one challenge of program leadership. Another equal challenge is managing people of widely differing cultural and ethnic backgrounds. What is regarded as a routine order by one culture can be considered as an extreme insult by another. Good natured American jokes about one group can deeply offend members of that group even though the intentions may not be malicious. In addition to these ethnic and cultural sensitivities, the personalities attracted to the individual disciplines can be even more magnified. The greatest challenge of leadership lies in identifying strengths and similarities while valuing the differences to accomplish the common program management goals. The program management team used as an example in this paper consists of native born Caucasian Americans, African-Americans, African-Caribbeans, Middle-Easterners, Asian-Indians, Mexicans, Cuban-Americans and other Latin-Americans. The paper discusses the experiences of adopting different leadership styles, behavior and communication links to improve the performance of individual leaders and management team. | |
