Performance Evaluation of Construction Enterprise Resource Planning Systems

Abstract

To successfully evaluate investments related to integrated information management in the construction industry, causal loop diagramming was used to depict the qualitative system dynamics model for the study of the dynamics of construction enterprise resource planning systems (C-ERP). With the aid of system dynamics principles, together with literature review and two case studies, the major variables that influence the successful evaluation of C-ERP in the construction industry were evaluated. The major variables identified were validated with data from a survey. The validation procedure quantified associations between variables and perceived benefits from C-ERP stakeholders of construction-related firms. The model described in this paper aims at providing a holistic understanding of the C-ERP dynamics in construction. With this model, researchers and industry practitioners can develop an insight into C-ERP investments in practice.