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contributor authorRichard C. Whitfield
contributor authorIo-Chong Szeto
date accessioned2017-05-08T21:11:22Z
date available2017-05-08T21:11:22Z
date copyrightNovember 1997
date issued1997
identifier other%28asce%290742-597x%281997%2913%3A6%2884%29.pdf
identifier urihttp://yetl.yabesh.ir/yetl/handle/yetl/42084
description abstractThis paper reports on a project that applied the very popular concept of Business Process Reengineering (BPR) to systemize the operations of a small manufacturing company based in Hong Kong that makes building products. With the help of a facilitator, the company management chose to reorganize customer liaison activities and over several weekends defined the new process and performance targets. Implementing the new process resulted in significant performance gains demonstrating the value of BPR. Nonetheless, the typical BPR approach had to be significantly adapted and simplified to be useful in this small company situation.
publisherAmerican Society of Civil Engineers
titleBusiness Process Reengineering for Small Building Products Manufacturer
typeJournal Paper
journal volume13
journal issue6
journal titleJournal of Management in Engineering
identifier doi10.1061/(ASCE)0742-597X(1997)13:6(84)
treeJournal of Management in Engineering:;1997:;Volume ( 013 ):;issue: 006
contenttypeFulltext


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