Reengineering of Construction Management Process

Abstract

Applying the business process engineering philosophy, this study focuses on developing a construction management process reengineering (CMPR) method to improve the efficiency of construction management. The CMPR method includes four phases, namely, process representation, process transformation, process evaluation, and reengineering activity. Using CMPR, inefficient operations within a construction company working process can not only be identified, but a new rational operation process can also be developed to improve management efficiency. In this way, the competitive ability of a construction company is also increased. This study argues for the need of a new research agenda in construction management in general. This is illustrated by information technology within construction—in particular, by examining the potential application of the reengineering philosophy. The research possibilities are identified and tested based on the implementation of the CMPR method. To some extent, this study establishes a new agenda of process reengineering for future research.