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RISReview of <i>Breakthrough Process Redesign: New Pathways to Customer Value</i> by Charlene B. Adair and Bruce A. Murray
Publisher: American Society of Civil Engineers
Review of <i>The Competitive Power of Constant Creativity</i> by Clay Carr
Publisher: American Society of Civil Engineers
Review of <i>Business Partnering for Continuous Improvement</i> by Charles C. Poirier and William F. Houser
Publisher: American Society of Civil Engineers