Characteristics of Jobs and Jobholders that Affect Job Satisfaction and Work Performance of Project Managers

Abstract

Construction project managers are more likely to work effectively when they have job satisfaction. This research aims to identify job and personal characteristics that significantly affect construction project managers’ satisfaction with their jobs and work outcomes. The objective is to recommend ways to design jobs so that superior job and work outcomes are achieved and job satisfaction is attained. Data were collected from 32 construction project managers using a structured questionnaire, and data were analyzed using Spearman’s correlation. It showed that significant job satisfaction was achieved, and projects achieved significantly good outcomes, and clients were satisfied. The finding reveals several job characteristics that give construction project managers the job satisfaction, the most important are salary, work autonomy, and task significance. Personal characteristics that lead to job satisfaction for construction project managers are job fit between the manager and the firms and the presence of promotion and self-development opportunities. When designing jobs, it is recommended that these characteristics be incorporated so as to enable construction project managers to experience job satisfaction and produce good work outcomes.