Promising New Tool for Stakeholder Interaction

Abstract

This paper presents a research methodology combining the contingent value method (CVM) and the Delphi model, creating an interactive stakeholder interaction to enhance decision making and influence project performance and funding of civil engineering (CE) projects. While CE has historically focused only on physical infrastructure needs, the CVM–Delphi model allows for maximum stakeholder participation in determining asset value. Specifically, the research model discussed in this paper gathered information from three groups (decision makers, businesses, and the general public) through three rounds of survey instruments gaging asset valuation of a recent highway renovation in rural Illinois. The methodology provides a viable tool for decision makers in other engineering arenas to increase customer focus prior to enacting policies or projects.