Facility Management Value-Adding Functional Analysis Model

Abstract

Project management functions in facility management groups include design, construction, and renovation of facilities. The organizational structure and processes of such project management group affect the cost, quality, and duration of any project. The group's functions directly add to the overhead of the parent organization and therefore only value-adding functions are needed. The focus of this paper is to describe a value-adding functional analysis model and its application to develop a strategic direction for a parent organization. The paper presents the foundation for the analysis model, describes its application process to define and support the value-adding functions, and concludes with recommendations for organizational improvement strategy. The paper shows that value-adding functions are usually related to working closely with customer needs while considering the parent organization's requirements in project planning and control. In addition, it was found that any form of closed-market reliance on the internal resources in design and construction constrained the various processes and induced a high level of process uncertainty, which reflected negatively on project delivery time and cost.