Performance Measurement of Training in Engineering Organizations

Abstract

This work introduces a new training program performance assessment methodology for engineering organizations that is based upon needs assessment, types of training, and training effectiveness measures. The methodology checks whether predefined objectives of a company are identified through a needs assessment. Effectiveness is judged on whether the types of training and coursework content are formulated to fulfill the needs assessment objectives, whether the coursework is available to the proper employees, whether the courses are attended and understood by the employees, and whether the coursework content is utilized in the work place to meet the needs assessment objectives of the company. A case study of three training programs conducted within a public sector engineering organization is included to demonstrate the methodology and evaluate both the three programs and the methodology effectiveness. Conclusions suggest improvements to future training programs for the public sector engineering organization, as well as describe potential enhancements to the effectiveness measures of the methodology that can be recognized through further study of existing training programs.