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contributor authorK. S. Chin
contributor authorT. W. Choi
date accessioned2017-05-08T20:37:09Z
date available2017-05-08T20:37:09Z
date copyrightDecember 2003
date issued2003
identifier other%28asce%290733-9364%282003%29129%3A6%28599%29.pdf
identifier urihttp://yetl.yabesh.ir/yetl/handle/yetl/21376
description abstractThis paper examines the success factors for the implementation of ISO9000 in the Hong Kong construction industry. The critical factors for construction contractors to successfully implement ISO9000 were identified. An analytic hierarchy process model was then developed to determine the relative importance among those factors. The findings showed that the top management commitment is the most critical factor for the successful ISO9000 implementation, whilst the common goal, teamworking, education and training, and the cultural changes are also the important factors.
publisherAmerican Society of Civil Engineers
titleConstruction in Hong Kong: Success Factors for ISO9000 Implementation
typeJournal Paper
journal volume129
journal issue6
journal titleJournal of Construction Engineering and Management
identifier doi10.1061/(ASCE)0733-9364(2003)129:6(599)
treeJournal of Construction Engineering and Management:;2003:;Volume ( 129 ):;issue: 006
contenttypeFulltext


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