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RISReview of <i>Reengineering the Corporation: A Manifesto for Business Revolution</i> by Michael Hammer and James Champy
Publisher: American Society of Civil Engineers
Review of <i>Sustaining Knock Your Socks Off Service</i> by Thomas K. Connellan and Ron Zemke
Publisher: American Society of Civil Engineers
Review of <i>Strategic Cost Management</i> by John V. Shank and Vijay Govindarajan
Publisher: American Society of Civil Engineers
Review of <i>The Power of Self-Esteem</i> by Samuel A. Cypert
Publisher: American Society of Civil Engineers
Review of <i>Goal Setting</i> by Susan B. Wilson
Publisher: American Society of Civil Engineers