Abstract: Negotiation is an important aspect of the construction process. Different negotiation theories and models are available and have been deployed in a variety of situations. In some cases, these have been incorporated into ...

Abstract: This paper extends previous work on the use of quality function deployment for client requirements processing in construction. It describes a computer-based application, ClientPro, which implements a quality-function-dep ...

Abstract: This paper describes a new approach to the improved processing of clients' requirements in construction. It is designed to address the deficiencies in current briefing practices, as well as satisfy the requirements for ...